FAQs

 

Tracking my order

You can track your order with the tracking number we sent after we dispatch your parcel. Standard delivery might take up to 6-10 working days for UK orders and 10-14 working days for EU and rest of the world orders. 

Due to Covid-19, minor delays might occur, deliveries might take longer than usual, please allow an extra few days for the order to arrive, sorry for the inconvenience.

 

Missing order or products

We provide tracking number of your order, if a parcel is missing, we advice to contact the courier service or send us an email.

We pack your orders carefully, however, if part of your order is missing, please get in touch as soon as possible. 

 

Where do you ship from?

All orders are packed and shipped from London.

 

Please contact us, we will get in touch with you as soon as we can.