Jewellery Care

A little care will help keep your pearls lustrous and your jewellery looking its best. Pearls are delicate, so gentle handling and a soft place to rest between wears make all the difference.

Wearing your jewellery

Put your jewellery on after perfume, hairspray and cosmetics have dried, and take it off before showering, swimming, exercise or sleep. Keep pearls away from cleaning products, and avoid knocks or pressure on the pearls and their settings.

After wearing, wipe your jewellery gently with a soft, dry cloth to remove traces of skin oils and moisture.

Cleaning and storage

For marks on pearls, use a soft cloth lightly dampened with clean water, then allow the piece to dry fully before putting it away. Do not soak pearl jewellery or use steam, ultrasonic cleaners, abrasive products or metal polish on the pearls.

Wipe metal fittings with a soft cloth. Different metals and finishes need different care, so check your product description before using a specialist cleaner.

Keep each piece separately in a soft pouch or lined jewellery box to prevent scratches and tangles. Store away from direct sunlight, heat and excessive dryness. Avoid sealing pearls in an airtight plastic container, and fasten necklace clasps before storing.

Repairs and restringing

If a clasp, setting or strand needs attention, stop wearing the piece and get in touch. Pearl necklaces and bracelets may need restringing over time, particularly if the thread stretches or gaps appear between the pearls.

Use our online aftercare form with the product name and a description of the issue, and we will advise on the next step. You can also read about our repairs and aftercare service.