Shipping policy

 

Shipping Information

Thank you for choosing our products! Below is our detailed shipping policy to ensure you receive your items promptly and efficiently.

UK Standard Delivery (2-4 business days)Free on all orders
Express delivery: £5.00 (via DPD/DHL)

Australia and Canada Delivery

Standard delivery (3-14 business days): £6.00
Express delivery: £22.00 (3-7 business days via UPS/DHL)

Delivery to the Continental United States

Standard delivery (3-14 business days): $6.00 USD
UPS Express (4-7 business days): $28.00 USD
Delivery to Europe

Standard delivery (3-14 business days): £12.00
Express delivery: £22.00 (3-7 business days via UPS/DHL)

Delivery to the Rest of the World

Express delivery: £22.00 (3-7 business days via UPS/DHL)
Please note the following:

During peak periods, such as Christmas or sale events, slight delays in shipping may occur.
In some countries/regions, customs clearance processes may cause extended delivery times.
Orders placed over the weekend will be processed on the next business day.
After placing your order, you will receive a confirmation email, and we will dispatch your items as soon as possible. Delivery times may vary depending on your destination.

If you have any inquiries about your order or shipping, our customer service team is here to assist you. We appreciate your support and wish you an excellent shopping experience!

Policies and Terms

By placing an order with Ninemoo, you are responsible for the original shipping costs, applicable customs/import fees, and return shipping costs for returning items to Ninemoo. This includes any shipments you refuse at delivery.